Articles and Handouts

Newsletter Articles

VIsions Newsletter - NAI Region 6 Newsletter

Volume 16, Number 2, Summer 2002

• Paving the Way for Visitors with Disabilities (HTML)
• Paving the Way for Visitors with Disabilities (PDF)

Volume 13, Number 5, September - October 1999

• Top Ten Lessons I've Learned About First Impressions, Lasting Impressions, and Hospitality (HTML)
• Top Ten Lessons I've Learned About First Impressions, Lasting Impressions, and Hospitality (PDF)